Dewa90's Privacy Policy — Your data is safe with us

Welcome to dewa90. We are committed to building a safe, transparent, and trustworthy platform for online betting users in Bangladesh. This Privacy Policy explains how dewa90 collects your personal information, why we store it, and how we keep it secure.

By creating an account, placing bets, or using our services on the dewa90 platform, you are considered to have accepted this Privacy Policy. Please read it carefully, and reach out to our support team if you have any questions.

This policy applies solely to dewa90's own platform. Third-party websites and services are governed by their own privacy policies.

Dewa90 only collects data that is necessary to deliver platform services and meet legal obligations. We never collect information we don't need.

All information provided during registration must be accurate and truthful. Providing false information may result in account termination.

Dewa90 uses your data only for specific, legitimate purposes. It is never used for anything else without your consent.

• Account Management: To create, verify, and maintain your account.
• Payment Processing: To securely process deposit and withdrawal transactions.
• Betting Services: To accept bets, determine outcomes, and process winnings.
• Customer Support: To resolve your questions and complaints quickly.
• Fraud Prevention: To prevent illegal activity and money laundering.
• Promotional Communications: To inform you of bonuses and offers, with your consent.
• Service Improvement: To improve platform performance and user experience.
• Legal obligations: To comply with applicable laws and regulatory requirements.

Dewa90 never sells your personal information to third parties. However, limited data may be shared in specific circumstances:

• Payment Provider: Only the minimum information required to process transactions via bKash, Nagad, Rocket, and bank transfers.
• Verification Services: With licensed KYC providers for identity verification.
• Legal Authority: Disclosure of information may be required in response to a valid court order or government directive.
• Fraud Prevention: Limited data sharing with industry-standard fraud prevention networks.

Outside of the cases listed above, your data is kept strictly confidential. Any third parties we work with are contractually bound to comply with dewa90's strict privacy agreements.

Dewa90 uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help enhance your experience.

• Essential Cookies: To keep your login session active and maintain security. These cannot be disabled.
• Functional Cookies: To remember your preferences (language, timezone).
• Analytics Cookies: To collect site usage statistics (anonymously).
• Security Cookies: To detect and prevent fraudulent activity.

You can disable non-essential cookies through your browser settings. However, some features of the site may not function properly as a result.

Dewa90 employs industry-leading technical and organizational measures to keep your data secure.

• SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
• Secure Servers: Our servers are under 24/7 security monitoring.
• Two-Factor Authentication (2FA): An extra layer of security for your account.
• Regular Audits: Regular system checks conducted by independent security experts.
• Restricted Access: Only authorized personnel have access to your data.
• Data Backup: Regular backups are maintained to minimize the risk of data loss.

Dewa90 does not retain your data longer than necessary. Retention periods vary depending on the type of information:

• Account Information: For the duration of the active account and 5 years after closure.
• Transaction Information: Up to 7 years due to legal obligations.
• Communication Records: Up to 3 years after issue resolution.
• Log Files: Up to 12 months.
• Cookie Data: Between 30 days and 2 years, depending on the type of cookie.

Once the designated retention period expires, data is securely deleted or anonymized. Retention periods may be extended where required by law.

Dewa90 believes in giving users full control over their personal data. You have the following rights:

Dewa90 strictly does not provide services to anyone under the age of 18. Our platform is for adults only.

• Age is verified at registration, and identity documents may be requested if there is any doubt.
• We do not knowingly collect personal information from minors.
• If we become aware that any data has been collected from a minor, it will be deleted immediately.
• If a parent or guardian believes their child is using this platform, please notify us immediately.

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch. We are always here to help.

After receiving a privacy complaint, we will send an initial response within 7 business days and provide a full resolution within 30 business days.